How can we help you?

Because no two projects are alike: a campaign landing page doesn't cost the same as an online store or a corporate video with drone footage. After a short conversation, we send you a written proposal with scope, timeline and price.

Message us on WhatsApp at 320 539 3668 or use the contact form. We ask a few questions to understand what you need and get back to you with a proposal.

The proposal states the price, the deposit to get started and the dates of the remaining payments. We operate as a registered company and issue electronic invoices.

The proposal always states whether the price includes VAT and any additional costs, such as domain, hosting or travel, so there are no surprises.

It depends on the service. Dates are set in writing in the proposal, and we let you know in advance if anything changes.

Each proposal states how many rounds of revisions are included. Additional changes are quoted separately before we make them.

We deliver the final pieces in the agreed formats. Raw footage is delivered only if it is agreed in the proposal.

We only publish it with your permission. If you prefer to keep it private, we respect that.

Yours or your company's. You always have access to your website and your accounts.

Yes. We integrate payment gateways that work in Colombia so you can accept cards, PSE and other payment methods.

Message us. If you have a maintenance plan, we review it under that plan; if not, we tell you what happened and how much it costs to fix before touching anything.

We deliver the finished pieces along with the calendar. We can also schedule them for you if agreed.

Yes, from one month to the next. Just let us know before planning for the following month begins.

Through the Requests & complaints page. You receive a tracking number and we respond within the timeframes explained there.

Write to us through Requests & complaints and choose "Request". You have the right to access, update, correct and request deletion of your data, as explained in the privacy policy.

Use the "Cookie settings" link at the bottom of any page.